The only thing I have to say in reply to this:
This is not true. The vast majority of people, regardless of their opinion, don't say anything at all. That's why they're the silent majority. Whether they're happy or unhappy, appreciative or annoyed, whatever--we don't know because they don't talk.
Unless and until we get actual data, we can say nothing meaningful at all about them. That's why I always criticize the poor survey and poll design WotC puts out. (It used to be absolute garbage poll and survey design, they've stepped up to merely low-quality in the years since "D&D Next.")